Shipping

Postage and packing are free if you spend £25.00 or over on products for delivery within the UK.
A flat fee for postage and packing of £2.50 applies to any orders for the UK that are below £25.00.

International orders are charged at cost with a minimum charge of £3.50.
We endeavour to despatch the same day for orders received before 4pm Monday to Friday.

Delivery Schedule

We aim to deliver your order right away. We will normally despatch your order in 3 business days, please allow 7 days for delivery. If there is likely to be a delay with your order we will email you as soon as we can.

Back Orders

If your item is not in stock, we will place it on a back order for you. You will always be notified and given the option to cancel your order if you would rather not wait.

Returns Policy

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us of your decision to cancel this
contract by a clear statement (e.g. a letter sent by post, or e-mail )

To meet the cancellation deadline, it is sufficient for you to send your communication concerning
your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than-
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your
decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial
transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have
received the goods back or you have supplied evidence of having sent back the goods,
whichever is the earliest.